Indian
names have been adorning the headlines of world news recently by making it to
the top of the multinational entrepreneurships that figuratively rule our
day-to-day lives. What can we learn from them?
The morning routine of an
average man in any nation in the world is almost the same these days. Waking up
to a preset alarm, rushing to the office clad in the metro sexual executive
attire in his car, grabbing a go-cup of coffee from a café on the way using his
credit card, catching up with the news of the day in the car stereo, returning
calls and emails in his phone, to reach office and log in to his computer to
work on the documents and work sheets that define his job. But have you noticed
that the corporate offices of more than 80% of these quintessential things that
cater our needs in a day are globally headed by people of Indian origin? Is it
just a coincidence as the wheel of time turns or is it because people of Indian
origin actually deserve to be at the top for their unique qualities?
- Believe in Karma. Ambition and perseverance are not specific to
Indians. But the track records of Indians who made it to the top of tech
giants show it could be of a higher degree in Indians. Unlike the Chief
Executive Officers who founded their parent companies, Indian CEOs
invariably started their journeys at the bottom of the tech ladder. Each
of them has a long story of perseverance and untiring efforts to their
credentials. Satya Nadella joined Microsoft as a technological assistant
in 1992. He strived for his goals for 22 long years to ascend through the
steps of Project Head, Vice- President, Senior, Executive and Corporate
Vice- President to finally reach the coveted position of the Chief
Executive Officer of Microsoft. Indra Nooyi started with a strategy
position in Pepsico in 1994 and through her master game plans directed the
restructuring of the company to its current global status through
over-a-decade’s effort to finally be the CEO of Pepsico and #15 in the
Forbes list of The World’s 100 Most Powerful Women. Shantanu Narayen
toiled as the creative head of Adobe Systems in the company’s journey to
the frontlines of digital marketing for ten long years before his current
position as the CEO and the President of Adobe Foundation. Anshuman Jain,
the co-CEO of Deutsche Bank and Ivan Menezes, the CEO of the London- based
distillery giant were also taken up by the respective companies in early
1990s as non-executives. None of them had the privilege of inheritance,
pedigree or social dominion to bypass their long journey. None of them
sought shortcuts in their race to supremacy. The only tools they utilized
were perseverance and aspirations.
- Communication Skills. Though
one should never say this out aloud, it is no secret that we have to thank
the British rule for one thing in particular. Our education enterprise.
Every single kid who goes to school in India gets a formal education in
the global language, English. Most of the schools in India have chosen
English as the medium of instruction. With 122 vernacular languages and
more than 2000 dialects, English rose up as the one strong unifying
element for the 1.2 billion Indians to express their thoughts. When
Chinese, Koreans, Germans and Japanese capture the markets with their
technological advances, the positions of power and governance seek Indian
technological experts with eloquence. Nobody forgets the awkward English
speech of Lei Jun at Xiaomi’s launch in India. It is not necessarily
excellent oration, but the right choice of words and the right way to
speak realistically that can build a good rapport with colleagues and
clients. The fine line between firmness and harshness is always crucial
for a leader.
- Academic Competence. It
has become a trump card for the youth to quote the stories of Bill Gates,
Steve Jobs and Mark Zuckerberg dropping out from their schools yet succeed
big time in life ultimately. The world is changing. It is not the same
world when they started their journey. Everyone is competent and
resourceful. To get an opening in this juncture, we need world class
training as well as the name of an alma mater. Most of the Indian
executives, after graduating from ace schools in India, had higher
education with esteemed fellowships from world class institutions and Ivy
Leagues. Though grades actually don’t matter in the future prospects of
one’s career, to break into a system one needs strong academic credentials
today.
- Be
the Heart. Darwin could easily agree that his theory of
‘Survival of the fittest’ suits best to today’s merciless, cut-throat
competition than millions of years of evolution. Every system is striving
towards stability and has backup plan Bs and Cs if plan A fails just like
how the body adapts and functions in congruence by the compensatory
performance of the counterpart organ when a kidney, lung or eye fails. We
cannot afford to lag behind even an inch lest equally qualified and
skilled would replace us. So the key is ‘Be the heart’, be indispensible
to the system we thrive in. Then the system will definitely nurture us and
our growth. Think about Google without Gmail, Google Maps, Google Chrome,
Chrome OS, Google Drive and of course Android. No wonder when Larry Page,
the co- founder of Google, decided to form Alphabet Inc, a conglomerate of
all the companies owned and tied up to Google, he didn’t think twice
in making his Product Chief Pichai Sundararajan as the new Chief Executive
Officer of Google. With 70 patents on non-volatile memory design and
flash storage systems, can anyone but Sanjay Mehrotra compete to the
position of the CEO of SanDisk?
- Humility. “This is a very
humbling day for me”, was the email that Satya Nadella sent to Microsoft
employees the day after he was appointed the CEO of the company. Thanks to
the long journey from middle-class families in semi-urban India, the
technological executives from India always stay down-to-earth. They move
with the team as one of them. If the absolutely non-geeky Padmashree
Warrior could make Cisco into a $135 billion multinational technology
company in just seven years through genuineness and team playing, basic
humane virtues should be still the fore-runner in the game.
- Advantage India. Multiethnic
background, regional imbalances, economic inequalities, overpopulation and
unemployment. The very factors that we point out as India’s major hurdles
in progress actually play the key role in making Indians understand the
problems of the third world better and customize and emerge with products
to feed the needs of the needy. With surging globalization, each system
should satisfy every subset of population in the world. This was the very
thought behind Android One, the economy line of electronics running
Android OS conceived by Sundar Pichai of Google for the less developed
countries. Understanding the high cost of overseas phone calls, Gurdeep
Singh Pall, the Senior VP of Microsoft came up with Voice over Internet
Protocol through Skype. None but Rajeev Suri could play the instrumental
role in making Nokia Siemens Network to be the pioneer in consumer
electronics hardware market by establishing its service hub in India where
900 million people use mobile phones. As Salman Rushdie once said, “You
can take the boy out of Bombay; you can’t take Bombay out of the boy, you
know.” Knowing the core India is, in fact, very rewarding.
Well, these qualities are
not just for techies. Think about it.
Great.....👍👍👍 excellent write up....
ReplyDeleteVery nice and useful
ReplyDelete