The automobile giant Volkswagen recently hit
headlines for one of the worst scandals of all time questioning its
credibility. It gives us an opportunity to probe into and reflect on ourselves.
The
resignation of Volkswagen Chief Executive Officer Martin Winterkorn throws the
spotlight on a very grave issue frequently faced by people with
responsibilities in one way or the other. When the German car giant faced the
scandal of “diesel dupe”, the company admitted using “defeat devices” in its cars that came to
market between 2008 and 2015. These devices had sophisticated software
installed in them that could detect when the engines are being tested and
modify their performance accordingly during the test. The controlled laboratory
conditions during a test triggered this device to make engines perform below
normal power to reduce the rate of exhaust gases. But, when out on roads, these
cars emitted as high as forty times the emission rate allowed by Environmental
Protection Agency. The result? While the
world’s second biggest car maker company reigned the automobile markets over
the past seven years with its so-called competently performing cars, in fact,
it was adding a lion share to environmental pollution. It now faces a deadly
economic loss of more than $7bn to cover the scandal and another nearly $18bn
as penalty. Losing goodwill, the shares of the company plummeted by 30% in the
last two days with stocks still plunging.
When the
scandal initially hit media and public discussion platforms, there were
speculations on the credibility of an enterprise known for its authenticity,
genuineness and unparalleled technology for decades. Taking vicarious
responsibility, the CEO Martin Winterkorn resigned from his position. Whether
he spearheaded the “defeat device” idea or passively approved such a motion or
was totally unaware of the whole plan is still sketchy. But the answer is
crystal clear. If he was actively involved in the plan, then he is culpable for
the dirty treacherous game that cheated millions of VW customers world wide.
But if he was not at all involved in this plan, it questions his efficiency as
the executive of the company whose activities he is unaware of. Either way, the
vicarious liability on him is huge and the payment he had to make for that too
is huge.
Science is
never a one-man show. There is teamwork involved in every step of the journey.
The question is how do we trust the credibility of our team. The key is, if in
the game, be at the top of it. Bring out our best performance and team skills
to win the game. As a team member, it’s not necessary that we should always be
the most active members of the venture undertaken by the team. But, we should
always be aware of even the minute details of work undertaken by each member of
the team. This ensures quality of work. But more importantly, it ensures that
no member of the team goes against the collective interest of the team. Many
incidents in the past have shown us that the lack of awareness about the activities
of each component of the team has resulted in huge penalties. Losing jobs to
controversial suicides, losing credibility of work to complete prohibition from
the scientific field and trust issues between team members. The penalties are
in fact immense.
Another
interesting lesson we can learn form the VW scandal is that, how much ever
trust we have gained through sheer quality in the past, how much ever
sophisticated the forgery is, as Abraham Lincoln stated, “You can fool all the
people some of the time and some of the people all the time, but you cannot
fool all the people all the time.” Truth definitely wins finally.
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